FAQ

Cancelations

You may request a cancellation within 24 hours of purchase. Otherwise you will receive partial refund as we have already started the shipping process. Please be sure to thoroughly read our descriptions and processing times.
Do you ship internationally?
We ship worlowide. 
How do I track my package?
You can check on the status of your order at any time by going to the folowing link Order Status. You can also reach out to our oustomer support desk at Contact@picnamo.com to ask questiors anytime. 
How long does it take for an order to arrive?

SHIPMENT PROCESSING TIME

Once shipped, your order wil arrive within 10 to 15 business days for United States, Canada, Australia, United Kingdom, other countries can take up to 28 business days, depending og how fast customa clearanoes takes place and due to having multiple warehouses overseas. You Receive an email confirmation once your order has shipped. Feel free to email us to check on your order status. We're happy to help

Shipment confirmation & Order tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours